Welcome to Day & Night Plumbing. By accessing our website (https://daynight-plumbing.com.au/) or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Definitions
- “Company,” “we,” “our,” or “us” refers to Day & Night Plumbing.
- “You,” “your,” or “customer” refers to the individual or entity using our services.
- “Services” refer to plumbing and related trade solutions provided by Day & Night Plumbing.
2. Use of Our Website
- The content on our website is for informational purposes only and may be updated without notice.
- You agree not to use our website for any illegal, harmful, or unauthorized activities.
- We are not liable for any technical issues, errors, or interruptions that may occur on our website.
3. Services & Bookings
- Our services are provided based on availability and confirmed appointments.
- While we strive to provide accurate estimates, final pricing may vary based on the scope of work.
- Emergency services are subject to additional charges and availability.
- We reserve the right to refuse service at our discretion.
4. Payment Terms
- Payment is required upon completion of service unless agreed otherwise in writing.
- We accept payments via cash, credit/debit card, and bank transfers.
- Late payments may be subject to additional fees.
- Invoices not settled within the agreed timeframe may be forwarded to a collection agency.
5. Cancellations & Refunds
- Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
- Refunds are provided at our discretion and only in cases of unsatisfactory service.
- Any disputes must be reported within 7 days of service completion.
6. Liability & Warranties
- We provide a warranty on workmanship, the duration of which depends on the service provided.
- We are not responsible for damages caused by pre-existing plumbing conditions, third-party interference, or misuse.
- To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
7. Privacy Policy
- We collect and store customer information solely for service and communication purposes.
- Your personal information will not be shared with third parties except as required by law or to facilitate service completion.
- For more details, refer to our Privacy Policy.
8. Changes to Terms
- We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
- Continued use of our services constitutes acceptance of the revised terms.
9. Governing Law
- These Terms & Conditions are governed by the laws of Victoria, Australia.
- Any disputes will be resolved in the appropriate courts of Victoria.
10. Contact Information
For any inquiries regarding these Terms & Conditions, please contact us:
Day & Night Plumbing
Address: 32 Cawley Road, Yarraville, VIC 3013
Phone: 1300 138 332
Email: info@daynighttradesolutions.com.au
Website: https://daynight-plumbing.com.au/
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
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